Frequently Asked Questions

Yes! Scoopernator scoops through every season. Light rain won’t stop us—though in a downpour or rare icy conditions, we’ll reschedule quickly to ensure a safe, complete cleanup.

We sanitize our tools and boots between every yard using professional-grade disinfectant. After each visit we send you a photo of your securely closed gate so you know your dogs are safely inside. Plus every team member is thoughtfully trained to work gently around your furry friends.

Our Scoopernator plans start at just $60 per month. Your exact rate depends on your yard size, how often you’d like us to swing by, and the number of pups in your pack. Most of our fellow pet parents end up spending between $95 and $135 monthly for a spotless yard—no surprises.

Not at all! Scoopernator is contract-free. You can start, pause, or cancel your plan anytime from your online portal or with a quick call to our team.

We double-bag every scoop in sturdy, leak-proof bags. If your trash can is accessible, we place the bags inside. If not, we neatly stack them beside your house. Either way, your yard stays pristine and odor-free.

Yes, we love cleaning with dogs! If your dog has ever shown aggression, you must keep them indoors during our visit. Ensuring the safety of our team is our top priority. If a dog cannot be secured and poses a threat, we will remove your home from our route.

Service days are assigned based on our route schedules to ensure timely visits. You can let us know your preferred day and we’ll do our best to fit you in, but we cannot guarantee every request. If your chosen day isn’t available, we’ll work with you on the next best option.

We don’t offer specific arrival windows. Our routes are finalized each night at midnight to maximize efficiency and keep your costs low. However, we’ll send you a notification text 60 minutes before we arrive so you know we’re on the way.

Yes! Scoopernator scoops through every season. Light rain won’t stop us—though in a downpour or rare icy conditions, we’ll reschedule quickly to ensure a safe, complete cleanup.

We sanitize our tools and boots between every yard using professional-grade disinfectant. After each visit we send you a photo of your securely closed gate so you know your dogs are safely inside. Plus every team member is thoughtfully trained to work gently around your furry friends.

Our Scoopernator plans start at just $60 per month. Your exact rate depends on your yard size, how often you’d like us to swing by, and the number of pups in your pack. Most of our fellow pet parents end up spending between $95 and $135 monthly for a spotless yard—no surprises.

Not at all! Scoopernator is contract-free. You can start, pause, or cancel your plan anytime from your online portal or with a quick call to our team.

We double-bag every scoop in sturdy, leak-proof bags. If your trash can is accessible, we place the bags inside. If not, we neatly stack them beside your house. Either way, your yard stays pristine and odor-free.

Yes, we love cleaning with dogs! If your dog has ever shown aggression, you must keep them indoors during our visit. Ensuring the safety of our team is our top priority. If a dog cannot be secured and poses a threat, we will remove your home from our route.

Service days are assigned based on our route schedules to ensure timely visits. You can let us know your preferred day and we’ll do our best to fit you in, but we cannot guarantee every request. If your chosen day isn’t available, we’ll work with you on the next best option.

We don’t offer specific arrival windows. Our routes are finalized each night at midnight to maximize efficiency and keep your costs low. However, we’ll send you a notification text 60 minutes before we arrive so you know we’re on the way.